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Terms and Conditions

Review our policies for a smooth travel experience

Terms & Conditions

1. Booking & Payment

  • A 40% deposit is required to confirm all bookings.
  • The remaining 60% balance is payable on the day of the safari before departure.
  • Payments can be made via bank transfer at the time of booking.
  • Bookings are only confirmed upon receipt of the deposit.

2. Pricing

  • All prices for Non-Res are quoted in USD unless otherwise stated.
  • Prices are based on the itinerary and inclusions agreed at the time of booking.
  • Any changes to the itinerary may result in price adjustments.

3. Cancellations & Refunds

  • Cancellations must be made in writing.
  • Deposits may be non-refundable depending on prior reservations made with hotels, lodges, or third-party suppliers.
  • Refunds (if applicable) will be processed after deducting any incurred costs.

4. Amendments

  • Changes to confirmed bookings are subject to availability.
  • Any additional costs arising from changes will be communicated and charged accordingly.

5. Travel Requirements

  • Clients are responsible for ensuring they have valid passports, visas, vaccinations, and travel insurance.
  • We strongly recommend comprehensive travel insurance for all travelers.

6. Accommodation & Transport

  • Accommodation is based on availability at the time of booking. Equivalent alternatives may be provided if necessary.
  • Safari vehicles are well-maintained and operated by experienced driver-guides.

7. Conduct

  • Clients are expected to behave respectfully towards guides, staff, wildlife, and local communities.

8. Acceptance of Terms

  • By confirming a booking, the client agrees to these Terms & Conditions.